Terms and Conditions

Last Updated: October 13, 2024

Welcome to GENKIER (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at genkier.com (“Site”) and the purchase of our software language learning products for Japanese learners (“Products”). By accessing or using our Site and purchasing our Products, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or purchase our Products.

1. Acceptance of Terms

By accessing or using our Site and purchasing our Products, you agree to comply with and be legally bound by these Terms. If you are under the age of 18, you represent that you have the consent of a parent or guardian to use our Site and purchase our Products.

2. Use of the Website

2.1 Eligibility

You must be at least 18 years old to use our Site and purchase our Products. By agreeing to these Terms, you represent and warrant that you meet this eligibility requirement.

2.2 Permitted Use

You may use our Site and Products for personal, non-commercial purposes in accordance with these Terms. You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable laws.
  • Attempt to gain unauthorized access to our Site or any related systems.
  • Interfere with the proper functioning of the Site.
  • Use any automated means to access the Site for any purpose without our express written permission.

3. Intellectual Property Rights

All content, features, and functionality on the Site, including but not limited to text, graphics, logos, images, software, and trademarks, are the exclusive property of GENKIER or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our prior written consent.

4. Product Information

4.1 Description

We strive to provide accurate and up-to-date information about our Products. However, we do not warrant that the descriptions, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free.

4.2 Availability

Our Products are subject to availability. We reserve the right to modify or discontinue any Product without notice.

5. Purchases and Payments

5.1 Order Acceptance

All orders placed through our Site are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including but not limited to Product availability, errors in Product or pricing information, or suspected fraud.

5.2 Pricing

Prices for our Products are listed on the Site and are subject to change without notice. All prices are in [your currency] and are exclusive of taxes unless otherwise stated.

5.3 Payment

We accept various payment methods as indicated on the Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your purchase.

6. Refunds and Cancellations

6.1 Refund Policy

Due to the digital nature of our Products, all sales are final. We do not offer refunds once a purchase is completed. If you encounter any issues with your Product, please contact our support team at support@genkier.com, and we will assist you in resolving the problem.

6.2 Cancellation

You may cancel your account at any time by contacting us at support@genkier.com. Upon cancellation, your access to the Products will be terminated, and any subscription fees will cease.

7. User Accounts

7.1 Account Creation

To access certain features of our Site and Products, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.

7.2 Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by GENKIER. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, GENKIER shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

  • Your use or inability to use the Site or Products.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

10. Indemnification

You agree to indemnify, defend, and hold harmless GENKIER, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site and Products, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

11. Privacy Policy

Your use of the Site and Products is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site and Products after those revisions become effective, you agree to be bound by the revised Terms.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in [Your Location] for the resolution of any disputes arising out of or relating to these Terms or your use of the Site and Products.

14. Contact Information

If you have any questions about these Terms, please contact us at support@genkier.com.

15. Termination

We may terminate or suspend your access to the Site and Products immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Site and Products will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. 特定商取引法に基づく表記

17. Entire Agreement

These Terms constitute the entire agreement between you and GENKIER regarding your use of the Site and purchase of Products and supersede all prior and contemporaneous agreements, proposals, or communications, whether oral or written, between you and GENKIER.